Ad Title: Part Time Tier I Technical Support Specialist Location: Indianola Muncipal Utilities Fiber, Indianola Post Date: 12/09/20 Contact: Chris Longer City: Indianola State: IA Zip: 50125 Email:clonger@indianolaiowa.gov Description: Indianola Municipal Utilities is accepting applications for the position of Part Time Technical Support Specialist in the IMU Fiber department. The position performs technical support work for both internal and external clients. Under limited direction, this position provides Tier 1 technical product support for customers. Including troubleshooting for wifi connection issues and TV remotes as well as general customer technical questions pertaining to IMU Fiber. Work requires coordination and implementation of assigned and special projects, independent judgement and the ability to quickly and efficiently troubleshoot and resolve technical problems. more info...