Conflict, and disagreement are natural when people with different perspectives work together.  But so few of us have the skills we need to navigate through conflict well.  In this half day program, we’ll engage with a simple, proven model to help anticipate, recognize, and work through conflict in a healthy and productive way. With multiple examples, simple application, and engaging stories, you’ll grow your skills at navigating through conflict, so you can demonstrate resilience in the face of disagreement and maintain your calm!

Overview
Some meetings – and some meeting participants – are really tough! Gain and practice proven techniques to protect the productivity of the meeting and keep things moving forward well, even in the face of resistance, hostility, apathy, attempted domination, and other unprofessional behaviors. In this half-day workshop, we’ll weave stories of disruptive behavior into techniques of how to manage them with grace. Keeping in mind the essentials of any effective meeting and supplementing those critical foundations with advanced techniques to use when the meeting is at a standstill.

Objectives
By attending this course, participants will…

• Practice anticipating and preparing for the challenges that will most likely occur in your meeting environment
• Gain proven techniques as a facilitator to keep your cool under fire
• Practice regaining control in a safe environment, so you can be ready when the next meeting turns unpleasant
• Gain tools you can use to help others manage better meetings